Answered By: Harry L. Whitlock II
Last Updated: Jan 05, 2018     Views: 2

All resources that are available to UW students, faculty, and staff on campus are available in other countries. However, some countries restrict access to information by creating firewalls that prevent accessing library content.

First, ensure that you are logging onto the UW Libraries off-campus proxy server and just not WyoWeb. On the library webpage, click on the "LOGIN" icon located in the upper-right of the page. Use the same username and password that is used to log onto WyoWeb.

Second, make sure that you are accessing library materials by going through the library webpage links rather than directly to a journal's website. For example, use the "eJournals" link to locate the journal Nature rather than going directly to the publisher's website.

If you are still unable to access library resources through the off-campus proxy server and the library website after ensuring you have correctly logged in, then check with your host to see if there are local restrictions.

A possible solution is to use a VPN (virtual private network). UW Information Technology (IT) can help with installing the necessary software that may enable you to access library materials through firewalls. The UW IT webpage is at this link: http://www.uwyo.edu/infotech/  Search for "vpn" in the search box.

If you are still unable to get access, email the library at coeref@uwyo.edu. We may be able to send or share documents such as journal articles in pdf format through your UW email account.

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