Answered By: Cheryl Goldenstein Last Updated: May 03, 2017 Views: 63
While you may be able to find a replacement copy of of lost or damaged UW book, you take some risk in purchasing one and presenting it to the library. It is always advisable to contact the Billing Supervisor of the library that sent you the bill for the long overdue/damaged/missing book before you do anything.
The Billing Supervisor will determine if a replacement copy will be considered and if so, will provide is the following general replacement guidelines.
- Replacements must be the exact copy indicated by the Billing Supervisor (the library bill will provide the ISBN number, the edition, and the publishing information). This may or may not be the same title of the item that was lost or damaged.
- Replacements must be in new or like new condition (no marks, stains, tears, loose binding or indications that it was in another library's collection).
- Purchasing replacements is not permitted for videos or for materials borrowed from other libraries through Request It or Prospector.
- Library staff must examine the replacement copy and may reject it even if it meets the guidelines mentioned above.
If a replacement copy is rejected you could be out the cost of your replacement and still be obligated to pay the Libraries' replacement cost. Purchasing an acceptable replacement copy does not negate the assessment of the Processing Fee or the Non-Refundable Billing Fee.
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