Q. I've been having problems accessing a database and I was told to "clear my cache." What does that mean?

"Clearing the cache" means to clean or clear out recent browsing history. Sometimes Internet browsers try to reload a stored or saved webpage from the "cache" or history. For example, the cache may contain data from a previous failed attempt to log-onto a secure website and continually reload that same information. Clearing this information allows the new information to be used while logging on.

Visit this webpage at Indiana University for step-by-step instructions for the most common desktop and mobile browsers.